“It has been another challenging year for all divisions of FIC, particularly for FBS and Retail. However, good progress has been made on the contract to build 70 Houses for the Falkland Islands Government and the Ministry of Defence, which is on course for completion in the first half of the next financial year. In Retail, the focus is on delivering a more relevant range of products, together with process and procurement efficiencies, as well as improving customer engagement. FIC management are also working on a programme of improvement across all other areas of the business.”