Protecting your privacy and maintaining the confidentiality of your personal information has always been integral to the way we do business at FIH. Privacy protection is essential to providing you with excellent service.
The FIH Site contains links to other Internet sites. FIH takes no responsibility for the content of these sites, external or otherwise. Please refer to the disclaimer in our legal statement.
We may gather information about your computer for our services, and to observe statistical information regarding the use of our Website.
Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. They help us to improve our Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
We will only obtain personal data from you for specified and lawful purposes and any personal data that we obtain will be processed fairly and lawfully. In particular:
Disclosure to third parties - we do not disclose personal information to third parties, except where you have given your consent or where we have a legal obligation to do so.
When you request information through this site, we need to know your e-mail address or, where you wish it to be sent by post, your name and postal address. We use this to send to you the information you request in the form that you require. We do not provide your details to third parties for any marketing or promotional purposes. We will only process the individual data that you provide to us for the intended purpose. We will take all reasonable steps to ensure that the data held is adequate, relevant and not excessive for this purpose.
We take all reasonable steps to protect the confidentiality and security of your personal information.
We take all reasonable steps to keep your personal information accurate and, where necessary, up to date.
We take all reasonable steps to retain data only for the duration of the purpose for which it was obtained. When requested, we will delete personal information from current operational systems where it is no longer required. We may need to continue to hold some details about you after your relationship with us has ended, for example for legal and regulatory purposes.
FIH shall endeavour to ensure that any personal information and/or data it holds is kept secure. However, we cannot accept any liability for information obtained through unauthorised access to the website.
We take all reasonable steps to uphold your rights to protect your personal data, including the right to obtain information on, update or amend any personal data on you that we hold.
FIH endeavours to make its website accessible to all Internet users and to meeting the requirements of the Disability Discrimination Act 1995. We are engaged in an ongoing review of compliance and will act quickly to address areas of non-compliance. FIH welcomes input and advice from our site users. If you should be aware of any non-compliance with the Act, and/or general best practice in this respect, please contact us.